according to a fren, who successfully make claim on "luggage delay", there are certain step tat i have to remember n do it accordingly n correctly, in order to obtain the claim.
1) once realise the luggage is missing, go the lost n found counter
2) at the moment, go to the airline counter to report n get CASH as i need the cash to buy some clothes as my luggage is delay or could b missing
3) read the travel insurance policy, identify the "delay compensation" n "damage compensation"
4) contact the insurance agency
i'll remember n wil do the same if any of tis happen in the future.
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